Category Archives: Startup Best Practices

Customer service in the age of the social media

I can’t claim I was early social media adopter, but I have been on Twitter, Facebook, and LinkedIn for a while now and built a following.  I have met the majority of my followers in person. I am also not shy about reviewing businesses on Yelp and other sites, because I believe both positive and… Continue Reading

How To Be an Entrepreneur and Not Ruin Your Marriage

The associated risks of starting a company are hard enough when you are young and unattached (though lack of experience and naïveté keeps you brave and motivated). But being in a long-term relationship, married, or a parent adds a whole new level of complications, risks, and motivations. It is not surprising that VCs like investing… Continue Reading

Why I LOVE Critics and Why You Should Too

Since I don’t allow anonymous comments on my blog*, sometimes I get e-mails with long diatribes on why I am wrong. Some are quite extensive and come from people who take my critiques to heart (sometimes taking things too personally). Not only do I love these e-mails, but if you send one, be ready to have a… Continue Reading

The 7 Deadly Sins of Entrepreneurs

I love startups and small businesses! It has been an unpredictable ride over the past 12 years, but I have always enjoyed working and meeting with some incredibly interesting people. I recently met Jason (founder of GreenhornConnect), and he invited me to write a guest blog post sharing some of the major mistakes I think… Continue Reading

My Boss Doesn’t Answer My E-mails! What Should I Do?

Everywhere you turn, someone is typing away on their Blackberry or iPhone.  While more and more of us are plugged in 24/7, since smartphone technology has become easier to use and cheaper to acquire, you’d think people would be responding more quickly to all their emails.  But, I’m actually not surprised that one of the… Continue Reading

Time to end the frat house culture! We need more women in our midst.

One of the top five issues I’m passionate about is the need to increase the number of women executives, techies, scientists, and entrepreneurs. Why does this subject get so much of my mental energy? Progress is too slow! We are raising the next generation in an environment where women are still impeded by their gender. … Continue Reading

Thinking about joining a family-owned company? Watch out for stormy waters!

Many wonderful small businesses around the world, from restaurants to product manufacturers, are run by families.  In my opinion, these companies have a lot of longevity built into them, because exit strategies rarely cross the minds of founders, and family ties keep the employee retention rate high. But, there is the caveat: family businesses are… Continue Reading

Companies That Become Unionized Deserve It!

Back when I lived in Chicago, I had the pleasure of working with a really grounded and wise CFO. He was an “old dog” with a CV many would envy. During one of our conversations about work environments, he said something that stuck with me: “companies that get unions deserve them”. If you treat your… Continue Reading

Beware Of Corporate Cockroaches

I recently overheard a conversation on the T (Boston’s subway) between two coworkers who were scheming on how to take more “sick time” without getting caught, brown-nose their boss to get what they want, and stay under the radar. These two individuals were corporate cockroaches! I have an allergy to corporate cockroaches that no EpiPen… Continue Reading

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