Operations Leadership
How a Foosball Table Can Kill Your Startup – part 2

How a Foosball Table Can Kill Your Startup – part 2

Since an article I wrote in June of 2009 called “How a foosball table can kill your startup” is still sparking attention and conversation, I think the time is ripe for me to expand on the topic. Yes, I still believe that tchotchke “benefits” do nothing but waste...

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Customers, not shareholders, pay your bills

Customers, not shareholders, pay your bills

I had to get several insurance quotes last week, since my current agent was not living up to my customer service expectations (especially considering the amount of commission they receive).  Only one of the three companies I contacted impressed me, and this prompted...

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Lessons learned from moving startups to new offices

Lessons learned from moving startups to new offices

I recently read a great article "Entrepreneurs: Beware the curse of the new building" by Steven Blank, who is a down to earth and experienced entrepreneur I greatly admire. While the case he describes is a bit dramatic and partly stems from deeper issues, many of his...

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How a Foosball Table Can Kill Your Startup

How a Foosball Table Can Kill Your Startup

Back when I was working in Chicago at a late stage startup, I used to have great conversations with the president of the company about our various approaches to managing businesses. We shared war stories, ramblings about taxation in US and EU, and the software...

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