Why is management career track the only way for people to truly move up? I am not the only one who lost gifted salespeople, marketers, engineers, and other subject matter experts to "management." Some burned out and left companies (often for the non-management roles),...
It has been a year since the Black Swan event of the COVID-19 pandemic started shaking industries to the core. None of us have a crystal ball and can predict the future, but we must develop our thesis and get in action. Don't let a good crisis go to waste....
The day-to-day execution and administration of a business often take an excessive amount of time, so the primary reason to augment your team with an Operations Executive is to maximize your CEO and other co-founders' contribution to the enterprise. I firmly believe...
NOTE: please see an updated article, "What do operations people do," outlining differences between business, technology, people, sales, and marketing operations. I have been in the craft of operations for two decades already. I have run ops in SaaS companies, digital...
One-time employee referral bonuses need to go the way of the dodo. They are an antiquated reward system that motivates the wrong things. Before I suggest a solution, let me tell you why one-time referral bonuses are a waste of money: One-time large rewards do not...
15 years ago, when I left the entertainment for the tech industry, how useful my talent experience would be. Yet, I use that knowledge every day, and I am thankful to my mentors. It has become my "secret sauce" that helped build talented, effective, and loyal teams....
Ever since I was a talent agent in the entertainment industry, I have continuously improved my patterns for detecting gifted people. After all of these years of observing what kind of people do well, I can bravely say that I got at least a couple of patterns down pat....
Your operations people are the reason customers are happy, vendors continue providing you with services, and employees have enough resources. The operations team is the "A-team" of vision logistics, and their #1 mission is to take care of the organization (feed it,...
The topic of talent management seems to be the dominant discussion I am having these days (sales operations and financial modeling/forecasting are a close second). There are some common themes in those conversations. So until artificial intelligence, machine learning,...