That quote embodies my motto and is what I teach to those who want to become dedicated operations professionals. To further expand upon the analogy, it is much easier to climb a mountain when someone has already laid out the map, obtained all the supplies, made sure weather is optimal, and has an emergency response ready to go, if needed. When all the little details are taken care of, then you only have to focus on obtaining your peak physical condition – the logistics help enable your success. Operations is probably one of the most demanding functional areas, because the company never stops working and you rarely do too (just ask my wife about last decade together and how companies are often like my 2nd family).
So what does the operations team do for all the different stakeholders in a company?
Founders & executive team:
Vendors, suppliers, contractors:
Every company is different, but usually the “ingredients” are the same and just the ratios in each “recipe” are different.